We never make clients wait. We are quick to attend clients:
TCO understands the value of the customers and provides the best text chat operators to help you.
The text chat operators handle multiple screens yet manage not to put any customers on hold as they react fast, which makes the customer feel valued.
We follow the rule “people before profit”, which puts the employees at ease and lets them handle the customers without any nagging from the management, thus making it a great working environment.
While handling multiple conversation when the windows are minimized, as soon as the customer/operator ask/says anything, the associated task bar button flashes which helps to flag the customer/operator of current conversation which might otherwise go unnoticed.
We use high sped internet connection which enables faster chat.
We e-mail you all the chats so that you know what your customer wants.
We offer an email transcript as it is important for the customers for the future reference.
We offer our assistance to what ever queries that the customers want, as nothing is more important than pleasing our customers.